RETURNS

Return Policy

Refunds

We do not accept refunds. Sorry for any inconvenience caused. 

Paper shopping bags and gift boxes cannot be refunded nor exchanged. 

Returns

We can only return products of the same style and price for unwashed and used products within seven days of delivery with the following requirements:

1 Receipt is needed for product exchange within 7 days of order receipt date.

2 Products with all tags and packing (if applicable) intact.

3 All food and drink items are non-returnable. 

4 All Day Day Soap products are non-returnable.

5 All shoes are non-returnable. Due to the inability to guarantee the condition of the product after it has left our premises, we are unable to process a return or exchange for the shoes.

*The difference in amount will not be refunded if the price of the exchanged item is lower than the original one.

 *Shop at Years reserves the right of final decision in case of any dispute.

Please feel free to contact us if you have any questions:)

Phone：+852 52949232 (WhatsApp) 

Email：shop@yearshk.com

退換貨政策

退款

我們並不接受退款服務，不便之處，敬請原諒。

購物紙袋及包裝禮盒均不設退換及退款。

換貨

我們接受客人收到貨品後7天內換貨。

我們只能對沒有清洗及使用過的商品進行同款式同價錢的換貨，並須符合以下條件： 

1 須出示Shop at Years 收據

2 所有產品請保留吊牌或條碼價錢牌 (如有)，一經剪牌並不接受換貨。

3 所有食品及飲品並不接受換貨。

4  所有「日日梘」商品並不接受換貨。

5 由於無法保證貨品在離開後的使用情況，鞋子並不接受換貨

*如所換貨品的金額低於原本貨品的金額，差額恕不退還。

*若有任何爭議，Shop At Years 將保留退貨及換貨的最終決定權。

如有任何查詢，歡迎與我們聯絡。

電話：+852 52949232 (WhatsApp) 

電郵：shop@yearshk.com